Why parcelLab?
Discover why parcelLab is the go-to post-purchase partner for top retailers across the globe
22% of French consumers will have finished their Christmas shopping by the end of November
22% of French consumers will have finished their Christmas shopping by the end of November
In collaboration with YouGov France, parcelLab surveyed more than 2,000 French consumers to identify their…
Research
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PRESS RELEASE: UK Consumers report worse delivery experience than US and European’s despite ‘global’ supply chain crisis
PRESS RELEASE: UK Consumers report worse delivery experience than US and European’s despite ‘global’ supply chain crisis
London (17th November 2021): As the Office for Budget Responsibility reports that the UK’s…
Research
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5 key e-commerce trends explored at OX Fest ’21
5 key e-commerce trends explored at OX Fest ’21
parcelLab recently hosted our flagship event, OX Fest ’21. This was not your average virtual…
Trends
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How to deliver a more sustainable holiday season
How to deliver a more sustainable holiday season
Talk to customers, retailers and shipping companies, and you’ll hear the same word everywhere: sustainability.…
Trends
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How DTC brands can reduce cart abandonment
How DTC brands can reduce cart abandonment
We took a look at the top 50 DTC retailers operating in the UK to…
D2C
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How sustainable are US DTC brands?
How sustainable are US DTC brands?
DTC brands often tout themselves as being environmentally conscious and making efforts to improve the…
D2C
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5 tips for brands to succeed this holiday season
5 tips for brands to succeed this holiday season
The 2021 holiday shopping season is going to be bigger, smarter, and more online than…
Trends
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What omnichannel retail looks like in peak season 2021
What omnichannel retail looks like in peak season 2021
Every retailer claims to be omnichannel in 2021. But what does that actually look like…
Trends
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3 ways DTC brands can stand out post-purchase
3 ways DTC brands can stand out post-purchase
The post-purchase experience is critical to driving customer loyalty, retention, and, by extension, a brand’s…
D2C
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10 essential health and beauty stats for the holiday season
10 essential health and beauty stats for the holiday season
What does Christmas 2021 have in store for the health and beauty sector? It could…
Trends
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Hotel Chocolat sends bespoke delivery updates via their app
Hotel Chocolat sends bespoke delivery updates via their app
Hotel Chocolat is a well-loved luxury British chocolatier and cacao grower. Recently, the team…
Research
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Hotel Chocolat puts customers first post-purchase
Hotel Chocolat puts customers first post-purchase
Hotel Chocolat, luxury British chocolatier and cacao grower, has partnered with leading Operations…
Research
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Reduce customer service inquiries this peak season
Reduce customer service inquiries this peak season
It’s no secret. Peak season offers brands a huge opportunity to increase sales and maximize…
Trends
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Interview of Guillaume Truchet with Le Figaro
Interview of Guillaume Truchet with Le Figaro
Guillaume Truchet, Head of Sales – Southern Europe at parcelLab, was invited a few weeks…
Research
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10 health and beauty industry experts to follow in 2021
10 health and beauty industry experts to follow in 2021
The health and beauty industry has changed beyond recognition in the past couple of years.…
Trends
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