Published on: August 14, 2023
Updated: September 15, 2023
How retailers can boost customer satisfaction and revenue during Peak Shopping season
Co-founder & CEO
Tobias, the CEO of parcelLab, brings a unique blend of experience and passion to the logistics and supply chain industry. Having grown up in a family logistics business, Tobias developed an acute understanding of the industry's shortcomings, which led him to recognize the opportunity to bring a new perspective to the sector. With a keen eye for customer experience, Tobias saw an opportunity to transform the traditional focus on cost and speed into one of engagement, creating a new paradigm for operational processes and data. Through his work with parcelLab, Tobias has become a pioneer in the industry, spearheading the company's mission to bring brands and people closer together by breathing new life into data complexity. Over the past seven years, Tobias has helped define parcelLab as the global Post Purchase Experience leader, working tirelessly to build a team of experts who share his vision for the future of logistics.