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Sparkle Why parcelLab?
Discover why parcelLab is the go-to post-purchase partner for top retailers across the globe
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SquaresFourLight Platform overview
Our platform is the engine. It sources and houses data, orchestrates workflows & powers intelligent post-purchase experiences at scale.
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WHAT'S NEW
SquaresFourLight Boost cart conversion
Turn hesitation into cart conversions and uncertainty into excitement
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SquaresFourLight Enhance delivery experience
Seize control of your delivery experience – delight every customer, every time
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SquaresFourLight Make returns seamless
Transform customer dissatisfaction into revenue retention by digitizing returns and exchanges.
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SquaresFourLight Get data-driven insights
Unlock smarter decisions with parcelLab’s data-driven insights
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SquaresFourLight AI powered post-purchase
Optimize every post-purchase interaction with parcelLab's AI agents
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SquaresFourLight Partners & integrations
parcelLab collaborates with top eCommerce platforms and apps, empowering you to establish and manage your online business.
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  • Solutions
 
 
Sparkle Customer success stories
Join the leading brands worldwide. You're in good company.
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Resources
 
Choosing the right returns experience management solution
Oct 25, 2024
The power of benchmarking data: How to successfully outperform your competitors
AI and Analytics • Post-Purchase • Nov 21, 2024
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Choosing the right returns experience management solution
The final hurdle: The 30-day guide for peak season success
Building a business case for a returns experience management solution
From pain point to opportunity: How self-service returns empower customers and boost revenue
The hidden profit power of returns: A guide to increased customer satisfaction and revenue
Mastering the art of powerful analytics
The ultimate post-purchase guide: Tips for successful shipping communications
Understanding the post-purchase experience
Cut down on “Where is my order?” inquiries and enhance customer satisfaction
Reduce “Where is my order?” (WISMO) inquiries and enhance customer satisfaction
Master the art of returns management to enhance customer satisfaction and streamline operations
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