Our DP officer is Marco Abels (firstname.lastname@example.org). All employees are clearly trained in data protection Art. 32 Para. 4 GDPR.
The transmission and storage of personal data is encrypted so that the confidentiality and integrity of the data is protected.
The contractual agreement with the cloud infrastructure stipulates that the data itself will not be transferred to other server locations or regions.
The processing of personal data by parcelLab as a website operator can be downloaded as a pdf file.View
The DPA describes the data protection obligations of the parties within the framework of their relationship as data providers and contract processors.Request form
parcelLab undertakes to implement technical and organisational measures in accordance with Art. 28 Para. 3 S. 2 lit. c, 32 GDPR.Request form
We have appointed an external data expert for data protection issues. Marco Abels is a certified data protection officer and works for many other well-known companies alongside parcelLab. If you have any questions regarding data protection at parcelLab, please contact us at email@example.com or +4915128930582.
Yes, we sign a DPA with all our customers according to Art. 28 EU-GDPR, which regulates the processing of all data by the parcelLab software. For this purpose we have developed a template with our data protection officer for DE & EN, which we will send to you in electronic form before the signing of the contract.
Yes, parcelLab is EU-GDPR compliant. We meet all requirements of the EU data protection basic regulation, which concern the organisation itself as well as our software provided for dealers. This includes the right to complete deletion, the right to information or the right to data transfer (chapter 3 EU-GDPR) of customer data, which merchants can request from parcelLab.
parcelLab hires qualified professionals to conduct special annual data protection training sessions with its employees. It is particularly important to us that all employees know the requirements of GDPR. Data protection and the trusted handling of personal data, as well as sensitive customer data, is not a task for our employees, but rather a matter of course. In addition to this extra measures such as user authorisations were implemented.
If, contrary to expectations, a data glitch should occur in which the personal data of our customers is affected, parcelLab will inform you immediately in accordance with the legal and contractual obligations. In order to prevent data protection breakdowns in the first place, parcelLab carries out penetration tests of the IT infrastructure as well as audits of the technical and organisational measures at regular intervals. The findings are documented and processes optimised as required.
All data is backed up during transmission. The processing of personal data is encrypted so that the confidentiality and integrity of the data is protected at all times.