Customer stories Turn post-purchase into repeat purchases See how brands use parcelLab to keep customers engaged, boost loyalty, and turn every delivery into their next sale. See all stories 0 + 550+ carriers No matter who you ship with, parcelLab connects seamlessly – so you can deliver a smooth experience every time. 0 B+ 1.6B packages tracked and counting! We keep customers in the loop, so you stay in control of every delivery, every time. 0 + 200 employees Our team is here to support you – driving innovation, solving challenges, and making every post-purchase moment count. 0 + 1000+ customers From first click to final delivery, we help businesses create unforgettable post-purchase experiences. Filter by Industries Show all Electronics & Media Fashion & Luxury Home Decor Spare Parts & Accessories Toys, Hobby, & DIY Clear filters Clear filters BBG boosts their open rate to 88% and increases repeat purchases with proactive updates BBG boosts their open rate to 88% and increases repeat purchases with proactive updates MediaMarktSaturn gained over 2 million new customer touchpoints per quarter MediaMarktSaturn gained over 2 million new customer touchpoints per quarter Philipp Plein enhances their customer experience by partnering with parcelLab Philipp Plein enhances their customer experience by partnering with parcelLab H&M ends the experience gap in global delivery H&M ends the experience gap in global delivery FARFETCH sees 79% of customers return to their website with embedded tracking pages FARFETCH sees 79% of customers return to their website with embedded tracking pages Previous 1 2 Next Loading… You may also be interested in Customer success team Our dedicated team is here to help you get the most out of parcelLab from day one. We’re not just support – we’re your trusted partners Customer community Collaborate, innovate, and grow with us. Our community isn’t just a network – it’s a powerhouse of ideas, expertise, and collaboration. Transform your post-purchase experience today Book a demo Take a tour