Why parcelLab?
Discover why parcelLab is the go-to post-purchase partner for top retailers across the globe
Partner with us to transform post-purchase experiences beyond the buy button.
Need a new carrier? We can set it up in under a month, keeping your logistics flexible and future-proof.
parcelLab Retain includes a self-service portal for consumers, track & communication capabilities, a flow builder to configure everything from eligibility to image upload, label generation, a customer services flow with elevated privileges, handling for multi-label, hazardous, and cross-border returns requiring customs documentation, a smart trigger event builder, and multi-channel communications. Our product includes reporting, integration connectors, alerts, and single sign-on capabilities.
parcelLab Retain includes a self-service portal for consumers, track & communication capabilities, a flow builder to configure everything from eligibility to image upload, label generation, a customer services flow with elevated privileges, handling for multi-label, hazardous, and cross-border returns requiring customs documentation, a smart trigger event builder, and multi-channel communications. Our product includes reporting, integration connectors, alerts, and single sign-on capabilities.
parcelLab Retain includes a self-service portal for consumers, track & communication capabilities, a flow builder to configure everything from eligibility to image upload, label generation, a customer services flow with elevated privileges, handling for multi-label, hazardous, and cross-border returns requiring customs documentation, a smart trigger event builder, and multi-channel communications. Our product includes reporting, integration connectors, alerts, and single sign-on capabilities.
parcelLab Retain includes a self-service portal for consumers, track & communication capabilities, a flow builder to configure everything from eligibility to image upload, label generation, a customer services flow with elevated privileges, handling for multi-label, hazardous, and cross-border returns requiring customs documentation, a smart trigger event builder, and multi-channel communications. Our product includes reporting, integration connectors, alerts, and single sign-on capabilities.