Why parcelLab?
Discover why parcelLab is the go-to post-purchase partner for top retailers across the globe
Built for retail teams that care about customer experience
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Why choose parcelLab over AfterShip?
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- Customizable Branding
parcelLab’s customizable, white-labeled communication and tracking maintain brand experience from purchase to delivery. Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. - Direct Carrier Integrations
parcelLab offers near real-time order updates, providing customers with accurate and prompt shipping information. Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. - Post-Purchase Engagement
parcelLab offers specialized tools for customer retention, promoting repeat purchases and lasting relationships. Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua.
Why choose parcelLab over Loop Returns?
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- Customizable Branding
parcelLab’s customizable, white-labeled communication and tracking maintain brand experience from purchase to delivery. Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. - Direct Carrier Integrations
parcelLab offers near real-time order updates, providing customers with accurate and prompt shipping information. Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. - Post-Purchase Engagement
parcelLab offers specialized tools for customer retention, promoting repeat purchases and lasting relationships. Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua.
Why choose parcelLab over Malomo?
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- Customizable Branding
parcelLab’s customizable, white-labeled communication and tracking maintain brand experience from purchase to delivery. Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. - Direct Carrier Integrations
parcelLab offers near real-time order updates, providing customers with accurate and prompt shipping information. Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. - Post-Purchase Engagement
parcelLab offers specialized tools for customer retention, promoting repeat purchases and lasting relationships. Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua.
Why choose parcelLab over Narvar?
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- Customizable Branding
parcelLab’s customizable, white-labeled communication and tracking maintain brand experience from purchase to delivery. Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. - Direct Carrier Integrations
parcelLab offers near real-time order updates, providing customers with accurate and prompt shipping information. Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. - Post-Purchase Engagement
parcelLab offers specialized tools for customer retention, promoting repeat purchases and lasting relationships. Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua.
parcelLab is not your traditional
post-purchase software
Unlike other platforms, parcelLab empowers brands to take full control of their post-purchase experience, turning it into a strategic driver of customer loyalty and lifetime value. We go beyond transactional updates to deliver fully branded, personalised journeys with continuous optimization and actionable insights
Traditional PPX approach
…with the transaction in mind
“Sell it and forget it”
Transactional focus
Built at shipment level
Siloed legacy point solutions
1-size-fits-all & ignored data
Lack of unique brand control
Third-party serviced
parcelLab approach
…with the transaction in mind
Never stop improving
Customer lifetime focus
Built at customer level
Holistic, end-to-end PPX platform
Highly customised & connected
Full, unique brand control
Self-service enabled for Experience designers
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Why choose parcelLab?
At parcelLab, we understand that eCommerce has become a driving force in how customers choose to spend. We also know that regardless of industry, retailers want to provide an experience for all the right reasons.
Tracking experience
Experience unmatched parcel tracking with our user-friendly interface, ensuring complete visibility and control over deliveries.
Insightful analytics
Leverage our in-depth analytics for strategic decision-making, optimizing your delivery process based on real-time data and trends.
Exceptional support
Benefit from round-the-clock, dedicated customer support, providing quick and effective solutions to all your shipping needs.
Flexible integration
Easily integrate parcelLab’s solutions into your existing systems for a seamless and efficient workflow, adaptable to your business needs.
Ready to get started? Transform your post-purchase experience today
G2 grid for package tracking and shipping software
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Why users love parcelLab
Our customers don’t just use parcelLab—they genuinely love it. With over 150 reviews on G2 and recognition as a Leader across Package Tracking, Returns Management, and Shipping, we’re proud to be making a real difference. We were even named one of G2’s Top 50 Supply Chain & Logistics Software products for 2025. But don’t just take it from us—here’s what they’re saying.