parcelLab in the media From breaking news to expert insights, explore how parcelLab is shaping the future of post-purchase experience – one headline at a time. Filter by Categories Show all AI and Analytics Consumer Research Customer Experience D2C Delivery Experience Holiday Marketing Other Post-Purchase Product Updates Research Returns Shipping Trends Uncategorized WISMO Clear filters Clear filters Gen Z is Making Less Returns Than Millennials In The Press Gen Z is Making Less Returns Than Millennials Uncategorized • Feb 1, 2023 The top thing customers care about when making an online return is In The Press The top thing customers care about when making an online return is Uncategorized • Jan 25, 2023 Consumers Ages 25 to 34 Return Products the Most; Shoppers Ages 18 to 24 Have Highest Tolerance for Fees In The Press Consumers Ages 25 to 34 Return Products the Most; Shoppers Ages 18 to 24 Have Highest Tolerance for Fees Uncategorized • Jan 24, 2023 Shoppers spend 2.9% less online in December than November In The Press Shoppers spend 2.9% less online in December than November Uncategorized • Jan 20, 2023 Retouren: Wie Händler mit diesen am besten umgehen In The Press Retouren: Wie Händler mit diesen am besten umgehen Uncategorized • Jan 17, 2023 Evri apologises for Christmas parcel chaos In The Press Evri apologises for Christmas parcel chaos Uncategorized • Jan 11, 2023 Why the returns process is now so complex and the hidden costs you should know about In The Press Why the returns process is now so complex and the hidden costs you should know about Uncategorized • Jan 5, 2023 How Is Your Return Policy Turning Away Customers? In The Press How Is Your Return Policy Turning Away Customers? Uncategorized • Jan 5, 2023 Retourenportal: 10 Tipps, wie Händler die Prozesse verbessern können In The Press Retourenportal: 10 Tipps, wie Händler die Prozesse verbessern können Uncategorized • Nov 29, 2022 Retouren: Wie sich deutsche Verbraucher bei Rücksendungen verhalten In The Press Retouren: Wie sich deutsche Verbraucher bei Rücksendungen verhalten Uncategorized • Oct 25, 2022 E-commerce brands slash perks, with consumers no longer given a free ride on returns In The Press E-commerce brands slash perks, with consumers no longer given a free ride on returns Uncategorized • Oct 12, 2022 59 Prozent der Deutschen würden für Paket-Retouren bezahlen In The Press 59 Prozent der Deutschen würden für Paket-Retouren bezahlen Uncategorized • Oct 12, 2022 25% of Top 500 brands now charging consumers for returns In The Press 25% of Top 500 brands now charging consumers for returns Uncategorized • Oct 12, 2022 A quarter of UK’s leading brands now charge consumers for returning online purchases In The Press A quarter of UK’s leading brands now charge consumers for returning online purchases Uncategorized • Oct 11, 2022 Increasing number of UK brands now charging consumers for online returns In The Press Increasing number of UK brands now charging consumers for online returns Uncategorized • Oct 11, 2022 parcelLab Retourenstudie: Unter 25-Jährige retournieren am meisten, aber mit dem schlechtesten Gewissen In The Press parcelLab Retourenstudie: Unter 25-Jährige retournieren am meisten, aber mit dem schlechtesten Gewissen Uncategorized • Oct 11, 2022 Previous 1 … 6 7 8 9 10 11 Next Transform your post-purchase experience today Book a demo Take a tour