Keep customers proactively informed during delivery and returns
No compromises on customer experience. Reduce service costs.
New from parcelLab: Returns Management like it's 2022
Empower agents with access to order, tracking, and communication
Display order delivery estimates on product and checkout pages
Analyze and compare order to door to return logistics performance
Bring style to your post-purchase experience
Freshen up your post-purchase experience
Make your post-purchase experience easy, fun and stress-free
Electrify your post-purchase experience
Carefully craft a luxurious post-purchase experience
Exceed your business buyers’ B2C expectations
Ending the experience gap in global delivery
Gain control of your end-to-end customer journey
Manage customer expectations as well as possible
Personalise your delivery notifications to build loyalty
Returns Playbook
Maximize Profit & Customer Satisfactionwith our Returns Management Playbook!
Find documentation on key features and integrations
Lanzarote '22
parcelLab Company Offsite