Announcement: parcelLab acquires SOC 2 Type II Compliance Certification

parcelLab achieved a Service Organization Standards (SOC) 2 Type II certification in accordance with American Institute of Certified Public Accountants (AICPA) standards for SOC also known as SSAE 18. SOC 2. For the past few months, we have been working hard to increase our security and data controls. We underwent a rigorous audit by Prescient Assurance, a third-party industry leader in security and compliance attestation for B2B Software as a Service (SAAS) companies to gain this certification. Prescient Assurance is a registered public accounting in the US and Canada and provides risk management and assurance services to US and international firms.

This is in addition to the previous certifications we achieved - SOC2 Type I, HIPAA (Health Insurance Portability and Accountability Act) and ePrivacy Seal of Approval - earlier in July. You can read more about that here.

We take the security of our data and those of our customers very seriously. This certification emphasizes our continued commitment to providing secure products and services that manage consumer data safely and easily across the globe. Achieving this standard with an unqualified opinion, also serves as third-party industry validation to our customers that parcelLab demonstrates enterprise-level security for customer data!

parcelLab is a leading post-purchase experience platform. Our data machine cleans and harmonizes customer and carrier data, to turn logistical updates into personalized messages for brands and their customers. Data integrity and security are a fundamental part of how parcelLab operates and meeting those challenges for our customers and their customers are important to us.
Find out more about our other data security certifications here.

Find out more about how to transform your brand’s operational data into joyful customer experiences with parcelLab here.