Inside parcelLab: Isabel in a job interview

Inside parcelLab: Isabel in a job interview
Published on: Mar 28, 2020
Updated: Aug 18, 2022


The most important things at a glance

Name: Isabel Dennig

Age: 23 years

Position at parcelLab: Solution Architect

Origin: Essen

1. briefly tell us what your daily work at parcelLab is like?

In the morning, I start the day in the office with oatmeal (a must!) and a tea. After that, I plan my day - and that's where the routine ends. Generally, I am in contact with potential new parcelLab clients: The tasks range from writing emails and making phone calls, to giving demos, to preparing quotes and planning projects. In any case, I never get bored.

2. What does your professional career look like?

I studied Romance languages and literature at university, but somehow I ended up in IT. I supported the sales staff and customers at a software licensing company. I realised that I was very interested in these tasks and then came to parcelLab via another start-up where I did cold calling.

3. What do you like most about parcelLab and your job?

My favourite thing is the customer contact and the fact that you can build positive relationships with the customer. It's also great when we can help traders with our product because it gives them real added value. Happy customers are the most important thing for us.

4. What do you think makes parcelLab unique?

What I find special about parcelLab is how much trust is placed in each and every employee. Here, no one is told that the tasks or clients are too big for them. You are always supported in mastering all the issues that arise and generating the desired output.

5. What are the qualities of the perfect parcelLab applicant?

He should work independently - that is very important. No one is constantly looking over your shoulder to check what you do all day. You should also have the necessary proactivity.

6. How would you describe the working atmosphere at parcelLab?

There is a very positive atmosphere and everyone pitches in together. Everyone helps each other and the different personalities of the employees complement each other very well.

7. What has been your favourite moment at parcelLab so far? And why?

For me, the appointments on site with the customer are special. I think that's the most fun, especially the more knowledge and experience you have. I notice that with every visit.

8. What qualities and strengths have you gained during your time at parcelLab?

I would say that you become more confident every day: Be it through the interaction with the super colleagues or also through the numerous contacts I have with (potential) customers every day.

9. What challenges have you already had to face during your time at parcelLab and how did you overcome them?

There is always a lot to do at parcelLab, so it is not easy to prioritise and keep track of everything, but you learn over time and develop through the challenge. The positive atmosphere in the team always helps - including the sticker booklets that our boss Chris got for everyone.

10. What makes Munich so attractive to you?

I think the city is just super beautiful and relaxed. One of my favourite places is the Hofgarten (especially in summer).

11. How would you spend your perfect weekend?

When the weather is nice, I like to have a picnic in the park on Saturdays and read an exciting book while I'm at it. On Sundays, I also like to go to the mountains, because they are always easy to get to from Munich. When I'm exhausted, we barbecue on the balcony in the evening.

12. Which three words would your colleagues use to describe you?

  • Determined
  • Honest
  • Gourmet

Would you also like to become part of the parcelLab team? Then simply apply to join us! Here you can find our job offers.


Join us in creating an outstanding customer experience. We look forward to hearing from you!

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