Customer Retention
Webinar: Creating a holistic customer experience

Webinar: Creating a holistic customer experience

In our joint webinar, Solvemate - a popular service automation provider - will join parcelLab - the world's leading Operations Experience Management (OXM) platform, to discuss how businesses can deliver a seamless customer experience: from first contact, through to...

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5 Steps to Gaining Repeat Customers

5 Steps to Gaining Repeat Customers

Today consumers are constantly surrounded by advertising on social media, out-of-home and through digital communications such as email. So, a well thought-out customer retention strategy is paramount to business success. In fact, did you know that, according to...

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