WEBINAR ON DEMAND

Returns: Addressing the billion-dollar problem in retail

SPEAKERS:

Head of Product, parcelLab

Thomas Wagener

Head of Product, parcelLab

Angus Knights, Solutions Consultant, parcelLab

Angus Knights

Solutions Consultant, parcelLab

Client Relationship Manager, parcelLab

Melanie Meßner

E-commerce Consultant, parcelLab

BROUGHT TO YOU BY

parcelLab logo

ABOUT

Lost revenue, frustrated customers, poor environmental impact – this is what comes to mind for most brands when they think about returns. With more people shopping online, the pressure to make improvements is growing. More is at stake – customer lifetime value nosedives with every poorly managed returns experience, and more online orders mean more returns for brands to manage. But how can brands tackle this issue in 2021?

 

DURING THIS EVENT, WE WILL:

  • Explore the common pain points of returns logistics

  • Identify key solutions and tips to overcome them

  • Highlight how parcelLab can support your team to enhance your returns process

What exactly you’ll learn:

The current industry standard for returns, based on analysis of 500+ brands worldwide.

How to overcome the challenges and concerns brands and consumers experience during returns.

How to streamline processes and recover revenue from returns with parcelLab’s dedicated Returns Portal.

Register now:

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Contact us

Do you have questions about the event? Drop us a line at events@parcelLab.com
and we will be more than happy to help!