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Find the latest news, tips and insights from the team at parcelLab.
Keep your customers happy this peak season
Typically, the brands that are the most successful during peak season are those that start...
Are you ready for a digital peak season?
During lockdown, many consumers expanded their online buying habits. Many shops are now open, but...
Implementing parcelLab: All you need to know to create a seamless operations experience
The parcelLab platform gives brands the ability...
Three tips for driving customer loyalty post-sales
Firstly, how do your customers feel during your post-sales experience? Unlike buying in-store,...
Post-sales experience – one size doesn’t fit all
The time between placing an order and receiving a package,...
Celebrating 5 years of parcelLab!
5 years ago our founders Anton Eder, Tobias Buxhoidt and Julian Krenge founded the idea...
Inside parcelLab: Interview with Matt
Matt Speight - UK & Nordics Technical Account Manager Name: Matt Speight (Baby)...
Webinar: Creating a holistic customer experience
In our joint webinar, Solvemate - a popular service automation provider - will join parcelLab -...
Inside parcelLab: Interview with Björn
Björn Jansen - Entrepreneur in Residence Key Facts Name: Björn Jansen Age: 29 years...
Why omnipresent customer support provides a better service experience
Ever felt lost and overwhelmed when wanting to order something online? The variety of products and...