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Find the latest news, tips and insights from the team at parcelLab.
Series C funding gives us the chance to work smarter and scale at pace
These last few weeks have been a whirlwind, in the best possible way! I have to say, I think the most exciting part...
How our Series C investment will accelerate Operations Experience Management
If you would have told me six years ago when, along with my talented co-founders Tobias Buxhoidt and Anton Eder, I...
The future of Operations Experience? Endless opportunity. My thoughts on our Series C investment
I founded parcelLab alongside my friends and esteemed partners Julian and Anton in 2015 with a passion...
parcelLab, the Operations Experience Management platform, secures $112M to help global brands deliver a seamless experience
parcelLab secures US$112M investment, to focus on further expansion and growth ...
How do you explain Operations Experience Management to a colleague
Operations Experience Management might be a new term, but there’s nothing new about what it refers to. In a nutshell,...
PRESS RELEASE: parcelLab among world’s top start-ups helping retailers rebuild from Covid
MAY 4 2021 parcelLab has been named among the top 40 retail tech start-ups operating globally in Retail Week World...
Benefits of Operations Experience from a customer’s point of view
So much of the time, we find ourselves talking about how Operations Experience can help brands. We’re constantly going...
The standard of last mile delivery
The term ‘last mile’ refers to the final stage of the supply chain, wherein goods move to their final destination. It...
A last mile solution that works for you
So, you’ve decided to take control of your post-checkout journey. We applaud you. Shipping is the most emotional stage...
What is WISMO, and why should you care about it?
If you work in e-commerce, you may've heard the term ‘WISMO’ thrown around. But what is it? And why does it...
parcelLab CEO discusses SAP.iO on Industry Insights podcast
Tobias Buxhoidt, CEO of parcelLab, was interviewed by Josephine Monberg on the SAP Industry Insight's podcast....
parcelLab ranks highly in the Financial Times FT1000: Europe’s Fastest Growing Companies
We're proud to announce that parcelLab has been featured in the FT1000 2021: Europe’s Fastest Growing Companies....
What do all-in-one parcel tracking pages look like?
It’s clear that providing your customers with an all-in-one tracking page, also known as an Order Status or Track and...
5 Operations Experience issues e-commerce brands must fix
We recently took a look at retail shipping in the US with our inaugural US Operations Experience Study. And it turns...
How can retailers effectively manage split orders?
A split order happens when an order containing multiple products is sent in separate shipments. This is sometimes...
5 ways e-commerce brands can improve transactional emails in 2021
If there’s one thing marketers should know, it’s that transactional emails are incredibly valuable marketing real...