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Find the latest news, tips and insights from the team at parcelLab.
Meet parcelLab at NRF’s Big Show 2022
We’re pleased to announce that parcelLab is sponsoring and attending Retail’s Big Show in January 2022. The event,...
Improve your last mile experience in 2022
The last mile represents a huge opportunity for brands. It’s make-or-break time. If a customer receives a poor...
How your customers benefit from Operations Experience Management
At parcelLab, we spend a lot of time talking about how Operations Experience Management can help brands. Branding,...
6 trends that will surge in e-commerce in 2022
In 2021, e-commerce has continued to thrive. More people are now more willing to buy online than they ever have...
parcelLab CEO talks peak season on Retail Focus Podcast
Tobias Buxhoidt, CEO and co-founder of parcelLab, recently featured on a peak season edition of the The Retail Focus...
3 things you can expect from OX Fest on-demand
OX Fest '21 was the flagship event of Operations Experience Management platform, parcelLab. The event welcomed a wide...
Why DTC retail will rule the 2021 peak season
You better start drafting your letter to Santa: the Golden Quarter is here. We’ve recently discussed how e-commerce is...
5 key e-commerce trends explored at OX Fest ’21
parcelLab recently hosted our flagship event, OX Fest '21. This was not your average virtual event. OX Fest brought...
PRESS RELEASE: UK Consumers report worse delivery experience than US and European’s despite ‘global’ supply chain crisis
London (17th November 2021): As the Office for Budget Responsibility reports that the UK’s supply chain bottlenecks...
PRESS RELEASE: Urb-it bolsters post-sales experience offering for brands and retailers through strategic partnership agreement with parcelLab
Urb-it, a rapidly growing sustainable logistics platform, is pleased to announce it has entered into a strategic...
How to deliver a more sustainable holiday season
Talk to customers, retailers and shipping companies, and you’ll hear the same word everywhere: sustainability. At the...
Your peak season guide to BOPIS
BOPIS – also known as “buy online, pick up in store”, or click and collect – is taking over holiday season retail. 70%...
How DTC brands can reduce cart abandonment
We took a look at the top 50 DTC retailers operating in the UK to discover what their checkout experiences were like....
How sustainable are US DTC brands?
DTC brands often tout themselves as being environmentally conscious and making efforts to improve the retail...
5 tips for brands to succeed this holiday season
The 2021 holiday shopping season is going to be bigger, smarter, and more online than ever before. But that means new...
What omnichannel retail looks like in peak season 2021
Every retailer claims to be omnichannel in 2021. But what does that actually look like in practice? As the peak season...