Our partnership benefits you
We integrated into SAP’s C/4HANA Portfolio to add value to SAP’s Commerce Cloud, Marketing Cloud and Service Cloud. This allows us to create transparency and customer centricity for any B2B, B2C and D2C business.
We have also integrated with the Logistics Business Network (SAP LBN). This enables customers to access all relevant parcel shipment data and enables end-to-end customer communication. This helps to reduce inbound support inquiries and increase customer satisfaction.
It is always a pleasure working with parcelLab. The way they keep their focus on the customer, aligns perfectly with SAP’s ‘customer first’ strategy. By completing the customer experience post sales they add value to SAP’s C/4 and S/4HANA products.
Head of SAP.iO Foundry Munich, SAP