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Provide a predictive delivery date that reduces customer uncertainty.

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Keep customers informed with personalized communications.

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Uplevel your returns, warranty, and exchange process.
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H&M: Ending the experience gap in global delivery

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BOSE: Our customer focus resulted in an email open rate of 79%

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Products

Products

pL Convert

Provide a predictive delivery date that reduces customer uncertainty.
pL Engage

Keep customers informed with personalized communications.
pL Retain

Uplevel your returns, warranty, and exchange process.

platform

Platform Overview

Do more with your data by leveraging our flexible and intuitive data model.

Solutions

by Industry

Fashion & Luxury

Electronics & Media

Furniture & Appliances

Cosmetics & Beauty

Toys, Hobbies, & DIY

Food & Personal Care

Pharmacy & Medical Supply

See all industries

by Use case

Returns Management

Cross-sell & Upsell

Increase Conversions

Customer Experience

Case Studies

Resources

Resource Center

Discover the latest resources for Post Purchase, Returns and and eCommerce.

Read the latest trends, insights, and best practices.

Discover studies on post-purchase & returns.

Explore webinar replays and recorded event sessions.

Check out our latest media mentions.

Join us at an upcoming event.

Find out what's new at parcelLab.

Company

Learn more about parcelLab and our vision.

Unlock your potential by joining the post-purchase leader.

Culture and Principles

Discover our core values.

Meet the people who lead parcelLab.

How to locate or become a parcelLab partner.

Let us know how we can help you.

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Blog

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Published on: July 18, 2023

Updated: July 18, 2023

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NAME 2

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Convert Engage Retain Platform

For Developers

Developer Resources

System Status Page

By Industry Fashion & Luxury Electronics & Media Toys, Hobbies, & DIY Furniture & Appliance Cosmetics & Beauty Food & Personal Care Pharmacy & Medical Supply

By Use Case

WISMO/WISMR Returns Management Cross-Sell & Upsell Increase Conversions Post-Purchase Customer Experience

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Resource Center Blog Research Webinars Events Press In the Media Glossary

Company

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