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Returns are more than just a back-end process – they’re a pivotal part of the customer journey!
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We’ve integrated with Oracle to enable Commerce Cloud customers to enjoy the benefits of Operations Experience.
The integration is quick and easy – get started now!
Oracle Commerce Cloud customers can access parcelLab’s fully customizable platform to improve their Operations Experience. Working with parcelLab, Oracle customers can reclaim their post-sales communication to deliver a truly end-to-end customer experience.
Sending proactive, personalized communications that add value to customers will encourage loyalty, repurchasing and reduce customer inquiry rates.
Launching in 1977, Oracle began as a database technology provider before investing in various enterprise applications including ERP, CRM and HCM.
In 2019, Oracle was ranked the second-largest software company. Today, Oracle is a global, reputable brand and we’re proud to support their customers.