To insert the JavaScript snippet onto a page on your website or online shop, first create an empty landing page (for example: at /track-and-trace).
Products
Integrations
pL Engage Order Status Page
Embed a comprehensive Order Status page within your website or app, enabling customers to effortlessly track their orders and deliveries in real time.
Benefits of an Embedded Order Status Page
parcelLab’s white-labeled Order Status page helps you keep your customers informed on the whereabouts of their orders, while providing more opportunities for branded engagement throughout the delivery process. This in turn can drive traffic back to your online shop, offering the potential for repurchase and higher conversion rates.
Purpose of an Order Status Page
The Order Status page provides order and delivery information and status updates for your customers. It allows easy configuration of additional options (for example: custom styling or translations) and a variety of components you can use on your Order Status page to provide the best tracking experience for your customers, including inflight carrier options (if available), pick-up point details, purchased products list, and customer information notices.
pL Engage
Order Management
Customer Service
Order Status Page Integration Summary
Setting up an Order Status page for your online shop is straightforward and enables your customers to keep track of their parcel with ease, which includes the following benefits:
- Easy integration: Use a JavaScript snippet to integrate a shop frontend (or any webpage) with parcelLab. Alternatively, you can use a hosted version of the Order Status page.
- Keep customers updated: The tracking plugin is used to retrieve and display order tracking information, including the checkpoints of a tracking on your Order Status page.
- Retain customer engagement: Provide a branded experience online throughout the post-purchase process, driving more traffic back to your web shop.
Connecting to the Order Status Page
To integrate an Order Status page into your web shop, you need to install the tracking plugin as part of the following setup:
Step 1
Step 2
Then copy the JavaScript snippet provided by parcelLab and paste it somewhere in the <body /> (not the <head />) of your page where you want the order status to be displayed.
Step 3
Customize your Order Status page to fit your brand, including defining the language, adding promotional banners or article lists, and changing the styling.
After the page has been prepared as described above, it is ready for use. The plugin supports tracking for single parcels, and consolidated tracking for whole orders.
Resources
Technical Guide
