--- title: In the media url: "https://parcellab.com/in-the-media/" type: Page date_published: "2025-03-26T09:36:20+00:00" date_modified: "2025-03-31T10:44:58+00:00" description: Learn more about us and what the world and the press is saying about the first truly global post-purchase experience provider. --- ## parcelLab in the media From breaking news to expert insights, explore how parcelLab is shaping the future of post-purchase experience – one headline at a time. Filter by Categories - Show all - AI and Analytics - Consumer Research - Customer Experience - D2C - Delivery Experience - Holiday - Marketing - Other - Post-Purchase - Product Updates - Research - Returns - Shipping - Trends - Uncategorized - WISMO Clear filters Clear filters [ ](https://www.mcmarketeronline.com/caraway-home-reduces-theft-wismo-calls-with-better-communication/) In The Press [Caraway Home reduces theft, WISMO calls with better communication](https://www.mcmarketeronline.com/caraway-home-reduces-theft-wismo-calls-with-better-communication/) Feb 25, 2025 [ ](https://www.uschamber.com/co/good-company/growth-studio/ai-retail-returns) In The Press [4 Ways Retailers Are Tapping AI to Mitigate the High Cost of Product Returns](https://www.uschamber.com/co/good-company/growth-studio/ai-retail-returns) Feb 3, 2025 [ ](https://www.practicalecommerce.com/new-ecommerce-tools-january-16-2025) In The Press [New Ecommerce Tools: January 16, 2025](https://www.practicalecommerce.com/new-ecommerce-tools-january-16-2025) Jan 16, 2025 [ ](https://www.mediapost.com/publications/article/402528/romancing-after-the-sale-ai-tools-for-post-purcha.html) In The Press [Romancing After The Sale: AI Tools For Post-Purchase Messaging](https://www.mediapost.com/publications/article/402528/romancing-after-the-sale-ai-tools-for-post-purcha.html) Jan 13, 2025 [ ](https://www.retailtouchpoints.com/topics/fulfillment-last-mile/how-true-classic-turned-voc-strategy-into-post-purchase-perfection) In The Press [How True Classic Turned VoC Strategy into Post-Purchase Perfection](https://www.retailtouchpoints.com/topics/fulfillment-last-mile/how-true-classic-turned-voc-strategy-into-post-purchase-perfection) Nov 18, 2024 [ ](https://www.mcmarketeronline.com/can-retailers-besides-amazon-have-a-paid-membership-program/) In The Press [Can retailers besides Amazon have a paid membership program?](https://www.mcmarketeronline.com/can-retailers-besides-amazon-have-a-paid-membership-program/) Oct 31, 2024 [ ](https://homeofdirectcommerce.com/news/parcellab-and-metapack-announce-strategic-partnership/) In The Press [parcelLab and Metapack announce strategic partnership](https://homeofdirectcommerce.com/news/parcellab-and-metapack-announce-strategic-partnership/) Oct 10, 2024 [ ](https://www.retail-insight-network.com/interviews/back-to-school-parcellab-retail-strategies/) In The Press [Back-to-school shopping: how parcelLab’s data is shaping retail strategies](https://www.retail-insight-network.com/interviews/back-to-school-parcellab-retail-strategies/) Sep 3, 2024 [ ](https://www.imrg.org/blog/top-cross-border-ecommerce-trends-in-2024/) In The Press [Top Cross-Border eCommerce Trends in 2024](https://www.imrg.org/blog/top-cross-border-ecommerce-trends-in-2024/) Jul 1, 2024 [ ](https://www.pymnts.com/news/retail/2024/parcellab-launches-ai-powered-tool-for-forecasting-analyzing-returns/) In The Press [parcelLab Launches AI-Powered Tool for Forecasting, Analyzing Returns](https://www.pymnts.com/news/retail/2024/parcellab-launches-ai-powered-tool-for-forecasting-analyzing-returns/) Jun 25, 2024 [ ](https://medium.com/authority-magazine/noel-hamill-of-parcellab-how-ai-is-disrupting-our-industry-and-what-we-can-do-about-it-c4b454f1ec90) In The Press [Noel Hamill Of parcelLab: How AI Is Disrupting Our Industry, and What We Can Do About It](https://medium.com/authority-magazine/noel-hamill-of-parcellab-how-ai-is-disrupting-our-industry-and-what-we-can-do-about-it-c4b454f1ec90) AI and Analytics • Jun 22, 2024 [ ](https://retailtimes.co.uk/nearly-40-of-uk-retailers-fail-to-meet-delivery-times-new-report-finds/) In The Press [Nearly 40% of UK retailers fail to meet delivery times – new report finds](https://retailtimes.co.uk/nearly-40-of-uk-retailers-fail-to-meet-delivery-times-new-report-finds/) Post-Purchase • Jun 10, 2024 [ ](https://www.gardencentreretail.com/nearly-40-of-uk-retailers-fail-to-meet-delivery-times/) In The Press [NEARLY 40% OF UK RETAILERS FAIL TO MEET DELIVERY TIMES](https://www.gardencentreretail.com/nearly-40-of-uk-retailers-fail-to-meet-delivery-times/) Post-Purchase • Jun 10, 2024 [ ](https://www.ipc.be/news-portal/e-commerce/2024/06/10/09/28/nearly-40-percent-of-uk-retailers-fail-to-meet-delivery-times) In The Press [Nearly 40% of UK retailers fail to meet delivery times, report reveals](https://www.ipc.be/news-portal/e-commerce/2024/06/10/09/28/nearly-40-percent-of-uk-retailers-fail-to-meet-delivery-times) Post-Purchase • Jun 6, 2024 [ ](https://uk.fashionnetwork.com/news/Uk-retailers-fail-in-delivery-customer-calls-issues-report,1638922.html) In The Press [UK retailers fail in delivery, customer calls issues – report](https://uk.fashionnetwork.com/news/Uk-retailers-fail-in-delivery-customer-calls-issues-report,1638922.html) Delivery Experience • Post-Purchase • Jun 5, 2024 [ ](https://cxmtoday.com/news/report-finds-uk-retailers-must-improve-customer-service-with-delivery-times/) In The Press [Report Finds UK Retailers Must Improve Customer Service With Delivery Times](https://cxmtoday.com/news/report-finds-uk-retailers-must-improve-customer-service-with-delivery-times/) Delivery Experience • Post-Purchase • Jun 5, 2024 — #### Transform your post-purchase experience today [Book a demo](https://parcellab.com/book-demo/) [Take a tour](https://parcellab.com/take-a-tour/) ![Post-purchase experience software dashboard showing delivery tracking, returns options, and performance benchmarking](https://parcellab.com/wp-content/uploads/2025/04/CTA_Footer.png)