Clear communication for deliveries to store.
Transparent marketplace and longtail deliveries.
The de-facto standard for customer satisfaction.
Late packing & shipping alerts before dispatch.
Customer-centric returns process.
Consolidated communication for multiple packages.
Order confirmations, production steps , warehouse handling.
2-Man-Handling with proactive communications.
Documented distribution of invoices and other PDFs.
Logistics monitoring and communication for haulage.
On-demand carrier integration.
Additional communication channels.
With our service, your customer’s delivery becomes relevant & personal, so you can create inspiring shopping experiences. By taking control back of shipping communications from the carrier, you will not only strengthen customer loyalty, but also optimise upselling potentials.
The integration usually takes 1-2 weeks, whereby you only have to provide us with shipment data via BCC, csv upload or API. We'll do the rest for you.
Yes, we are completely DSGVO compliant. Your data remains in Germany and we also sign a contract with you in which the processing of your data is regulated.
Our contracts have an annual term. In order to be able to test our service accordingly, you are entitled to a one-time special termination right within the first three months. Thereafter, the contract is automatically renewed for a further year unless terminated three months before the end of the term.
We do not offer a free trial period. We offer a special right of termination within the first three months, so that you have sufficient time for testing.