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Katharine Biggs
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parcelLab in the media

10/06/2020 by newsroom on
How Shoe Zone took its offline business online seamlessly during Covid-19

Bricks and mortar footwear retailer Shoe Zone makes a seamless transition to a purely online business during the Covid-19 pandemic, resulting in engagement rates of 74% thanks to partnership with parcelLab.

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12/05/2020 by

parcelLab among 50 global tech start-ups powering the new retail world

ParcelLab, an innovator in post-purchase communications, has been named among the top 50 retail start-ups operating globally, according to a new report published by RWRC – home of Retail Week and World Retail Congress.

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10/04/2020 by

No news is bad news: enabling brands to mitigate COVID-19 challenges with pro-active communication

As retail shifts online at an unprecedented rate, parcelLab’s Head of UK and Nordic Clients Conor McGrath says that now, more than ever, the customer experience is also an operational one – and constant communication with shoppers will produce long-term loyalty.

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