parcelLab vs Narvar
parcelLab is the best alternative to Narvar in delivering the post-purchase experience for ecommerce brands.
- Fully customize all post-purchase touchpoints, without having to wait for a vendor to make changes
- Implement and onboard users within 30 days
- 100% white-labeled customer communications
- Send customer communications via your domain
- Give users a nearly real-time view of where shipments are, thanks to direct API integrations with 350+ carriers
Why you should choose parcelLab
parcelLab's customization, self-serve, and whitelabel capabilities outshine our Narvar's offerings.
parcelLab lets you fully customize all post-purchase touchpoints—from the look and feel of your messages to the domain on which your order tracking page is hosted. Narvar, on the other hand, hosts order tracking pages on its domain. In addition, all assets are labeled with "Powered by Narvar" which limits your ability to offer a 100% branded experience.
Fully customizable
One thing that separates parcelLab from other providers is its superior customization and whitelabel capabilities. parcelLab makes designing order status emails and shipment tracking pages simple, ensuring they're entirely on-brand.
Implement and onboard users within 30 days or less
parcelLab strives to implement and onboard users on its platform within 30 days or less. In many cases, the process takes around two weeks, with minimal effort on your side. The implementation process with parcelLab involves the following steps:
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Why brands choose parcelLab over Narvar
- 100% white-labeled communication across the entire post-purchase journey
- Integrations with over 350 carriers
- Speedy and efficient customer service, with teams across the United States and Europe
We were looking for a solution that was agile and flexible, but also did not
compromise on security and privacy. The team at parcelLab proved they had
the solutions, technical expertise and knowledge we were looking for.
Mikael Åman
Global Product Manager, H&M