By giving you control back of your post-checkout communications, parcelLab helps stores create loyal customers who are more likely to purchase again.
Monetising additional customer touch points with cross/up-selling
Post-purpose content should not stop after the dispatch notification. Every customer touch point can be utilised to include personalised offers (e.g. recommended products).
Drive customers back to store
Rather than sending customers to a third-party website, parcelLab allows you to direct customers to a branded track & trace page, hosted in your online shop.
The right information at the right time
Real-time notifications about their delivery helps customers build trust in a brand, so they are more likely to become loyal.