More revenue

By giving you control back of your post-checkout communications, parcelLab helps stores create loyal customers who are more likely to purchase again.

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Monetising additional customer touch points with cross/up-selling

Post-purpose content should not stop after the dispatch notification. Every customer touch point can be utilised to include personalised offers (e.g. recommended products).

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Drive customers back to store

Rather than sending customers to a third-party website, parcelLab allows you to direct customers to a branded track & trace page, hosted in your online shop.

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The right information at the right time

Real-time notifications about their delivery helps customers build trust in a brand, so they are more likely to become loyal.

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UK E-Commerce Shipping Study 2019
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