Carrier Integration and Management

We’re already integrated with the world’s leading carriers, two-person handling companies and freight forwarders. We’ve matched and standardized data across our extensive network. So, brands and retailers can deliver a seamless, consistent post-purchase customer experience regardless of where a package starts its journey – warehouse, manufacturer, third-party logistics company or retail store.

Every carrier that provides tracking data can be integrated with parcelLab. We’ve got a structured, repeatable process. It starts with checking carrier interface options and capabilities, then setup and a quick performance check. Only minimal support is needed from brands, and we can onboard most new carriers in less than four weeks.

Don’t waste resources keeping carrier data connections running. We’ve got a whole team of data experts who manage all our carrier interfaces. They watch for data changes and handle interpretation and matching. They also maintain load balancing and detect latency issues, so carrier data issues never cause customer communication challenges.