Let’s start together

Let us be your next step to becoming everything you want to be

What is parcelLab?

We offer online retailers a technology and implementation for post-purchase communication to accompany customers during the entire shipping process and to provide them with an awesome post-checkout experience.
With parcelLab, online shops can control their post-purchase communication without losing customer touch points to DHL, Hermes & Co.

Our values

Focus

We give our customers full control of the CX after the purchase – that’s what we all focus on.

Challenge yourself

If you want to be the best, you must constantly challenge yourself – we will help you to do so.

Do what you say

We keep our promises – always.

Joy, Teamwork & Equality

We rely on each other. Always – because we only achieve great goals as a team.

Where we work

In our offices in the heart of Munich, London, and Paris we work together to achieve our goal.
Here we have enough space for creativity, team events and also relaxation in such a way that everyone can fully develop their abilities.
Our ideas are self-made, just like our offices.

München

London

Paris

Interested in our current positions?

Lets connect!

From trade fair insights to employee presentations, we share everything with you and our customers.
On our Instagram account you can get a glimpse at what the team is doing inside and outside.

We are happy to help

We are here to help and happy to answer them!

Laura Gessler

Head of HR & Talent Acquisition