parcelLab UK is gearing up for IRX and eDX 2019

parcelLab UK is gearing up for IRX and eDX 2019
Published on: Apr 20, 2019
Updated: Aug 18, 2022

Stand: E47

Workshop: Thursday 4th April, 11:00 – 12:00, Workshop 4

IRX (Internet Retailing Expo) and eDX (eDelivery Expo) are just a few weeks away and here at parcelLab the UK team are gearing up to meet leaders in retail and e-commerce. Taking place on the 3rd and 4th April 2019 at the NEC in Birmingham, the events showcase the most innovative retail, delivery & operations companies, including parcelLab.

Based in London and Munich, parcelLab is trusted by over 350 retailers to make delivery intelligent, personalised and emotional. We believe that checkout is only the start of the journey and help retailers take control back of their shipping communications to foster brand loyalty. parcelLab CEO, Tobias Buxhoidt, will be there for the duration of the event, alongside the UK partnership managers: Angus Knights, Tom McGurk and Sherine El-Tarahony.

Customers expect exceptional experiences as a standard now. However many retailers focus on the journey prior to checkout and forget about the customer once they have purchased. At parcelLab, we are determined to change this by giving retailers the tools to take control of their post-purchase communications and create long-lasting relationships with their customers. IRX and eDX are the perfect events for us to showcase our service and we're looking forward to starting even more conversations with UK retailers.

Tobias Buxhoidt - CEO, parcelLab


parcelLab will also be hosting a workshop at the event in workshop room 4. Taking place on Thursday 4thApril at 11am, the talk, “Does your delivery experience compete with Prime?”, will cover:

  • An overview of the results of parcelLab’s UK E-Commerce Study on the top 100 retailers
  • An exploration of where most retailers are failing against Amazon
  • The top 5 things that retailers should do to improve their delivery experience
  • Who the best retailer is in the UK at present, and what makes them #1

Book a meeting

Come and meet us at the expo where we can discuss your needs and see how we can help you.

To arrange a meeting with the parcelLab team, drop them an email on: or book an available time slot on the calendar below.

See you there!

Schedule your meeting with parcelLab at IRX/eDX:

The event is free to visit – register today for fast-track entry to avoid the queues here.

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Create new reasons for people to love your brand. Build standout post-sales experiences tailored to your customers. Deliver personalized touch points that grab attention and spark loyalty.

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