Perks and Benefits: What to expect at parcelLab

Perks and Benefits: What to expect at parcelLab
Published on: Feb 24, 2020
Updated: Aug 18, 2022

A business is only as good as its employees. In order to be successful, a company must have a committed (and happy!) team behind the scenes. That's why we invested time in creating an excellent benefits package for all parcelLab employees. Read about what to expect from working for Europe's leading post-purchase communications specialist.

parcelLab's benefits

Companies now have to fight for the best talent, with employees looking for more from their jobs. We believe our benefits system and a thought-out work-life balance makes parcelLab stand out in the crowd of employers in London. We put our employee satisfaction above everything else.

We love getting together as a team, whether in meetings or after work.

1. Health and Wellbeing Benefits

Our teams are always committed and produce excellent results every day. We believe this hard work should be rewarded. That's why we've implemented the following Health and Wellbeing Benefits to give our hard workers a well-deserved break.

Massages at work

We all know that sitting at a desk all day can give us a stiff neck, so we offer monthly massage slots to the team. Employees simply have to book in for a 20-minute pamper session and relaxation awaits!

Breakfast Mondays

Start your week right with free breakfast provided every Monday. From bagels to avocado on toast to pastries, the selection changes every week!

Coffee, Tea, Beer & Cider

Enjoy free coffee from a barista or make your own using the state of the art machines available. There's also a selection of teas on offer. Plus you can enjoy beer and cider on tap from 3pm - 9pm.

Want to meet some new people? WeWork hosts a monthly themed happy hour so you can get to know the other building tenants.

Enjoy free barista coffee all day!


We implore you to try and resist the unlimited supply of biscuits on offer everyday. Save your appetite on Friday's though, as there's a special treat provided in the afternoon.


Yoga has been found time and time again to increase productivity, efficiency and creativity. Take a break from the office on Wednesday lunchtimes and take part in a free 45-minute flow. You'll return for the afternoon feeling relaxed and ready to tackle the rest of the day!

Modern office in Hammersmith

Located moments from Hammersmith station, our London office is surrounded by great places to eat, drink and shop - plus you have Westfield Shopping Centre only a 20 minute walk away! Whether you fancy Lebanese from office favourite Baba G or an afterwork drink at one of the many pubs, you won't be short of entertainment options.

Don't want to venture out? Our beautifully designed office has table tennis, table football and Jenga!

Our offices promote a healthy work-life balance.

2. Team Benefits

The fun and relaxed atmosphere at parcelLab means many of our employees become lifelong friends. We invest a lot of time in creating team spirit!

Team events

We organise regular team events, bringing together employees from all our offices. Always wanted to go to Oktoberfest? We have a table there every year, as well as summer and Christmas parties and an annual ski trip.

The team on a ski trip in Austria.

Feedback sessions

To ensure everyone is happy and comfortable at parcelLab, we have regular feedback sessions. During these, both sides can provide suggestions, improvements and wishes. Outside of this, employees are always encouraged to share how they feel at any time.

The greatest benefit: Our team!

The biggest benefit is our team - everyone is welcome. Working at parcelLab, you will find open ears and helpful people who treat each other with respect.

We create lifelong friendships.

3. Work Benefits

To ensure our employees are able to work as efficiently as possible, we've invested time in creating work benefits. These include development opportunities and providing the tools our staff need to break out of their comfort zones and succeed.

Support for ideas

Do you love thinking up new ideas? You'll fit in perfectly at parcelLab. We encourage our staff to bring innovative ideas and support them in implementing them.

Flexible working

Are you an early or late riser who struggles to conform to traditional 9 to 5? We understand your pain! That's why our staff can come to the office whenever they are ready to start the day and organise their working hours accordingly. You can also work from home (especially when London's unpredictable transport strikes or you have an important appointment), a coffee shop or a different WeWork office if required - whatever suits you!

Flexible working hours and the option to work from home? We've got you covered.

Offices in Munich & Paris

As much as we love London, it's nice to have a change of scenery every now and then. You are welcome to travel to Germany or France for a few days and work from our international offices.

Permanent employment

At parcelLab you get a permanent employment contract and you can choose your hours as you wish. Whether you need to be part or full-time, anything is possible. Simply work the way that suits your lifestyle.

Hardware: Choose between Mac and Windows

Are you a committed Mac or Windows user? No problem! You can choose which operating system you want.

Work accessorises

We invest in whatever equipment our staff need to be successful. Office too noisy and need noise-cancelling headphones? No problem! Just let us know what you need.

Annual budget for personal development

Want to learn more about a specific topic or expand your knowledge in your field? Just let us know! We give staff the opportunity to attend various training courses and workshops every year and each person has a budget that is available to spend as required. 

Why do we all love working at parcelLab?

The answer is simple: with a mixture of these parcelLab benefits and the great atmosphere we've curated in our offices, our staff have fun at work and like to come to the office every day.

We are a team that works together, no matter what is it. From new ideas to bad jokes or worries - there's always someone on hand to listen to you. We strongly believe that by investing in our people, our business stands out from the crowd. This is what makes parcelLab a unique and special employer to work for.

Head to our Instagram or Facebook pages to get a sneak peak into what life at parcelLab is like! Want to work for us? Check out our careers page.


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Create new reasons for people to love your brand. Build standout post-sales experiences tailored to your customers. Deliver personalized touch points that grab attention and spark loyalty.

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