parcelLab at Internet World Expo 2020 - cancelled

parcelLab at Internet World Expo 2020 - cancelled
Published on: Mar 21, 2020
Updated: Aug 18, 2022

Unfortunately, Internet World Expo has been canceled due to the current situation. However, if you still want to know how to stand out from the competition with an outstanding customer experience, you should register for our Webinar on 03/31/2020 from 11:00 to 11:45!

This year our experts Isabel, Julian and Dominik from parcelLab will be at the Internet World Expo in Munich again on March 10 and 11. Appointments can of course be booked in advance HERE.

Internet World Expo 2020

The renowned Internet World Expo, which will be held for the 24th time in Munich in 2020, is the information platform for every retailer who wants to secure the future of their business with the help of digitalization. And this is what it looked like last year....

Presentation on Customer Experience

Our Product Owner Sebastian will be giving on March 11 from 11:00 to 11:15 a.m. a talk on "Learning from the Best: Increased Sales and Brand Loyalty at MediaMarktSaturnHow online retailer MediaMarktSaturn is improving its customer experience with parcelLab after checkout." It's worth stopping by!

The key facts

  • March 10 & 11, 2020
  • 7,000+ attendees
  • 100+ exhibitors & partners
  • 100+ speakers in 60 slots
  • Lecture on March 11
  • Hall C5, Booth D050

parcelLab goes Internet World Expo 2020

This year, parcelLab will also be there again and will be the contact for all questions and suggestions regarding the customer experience after checkout. At our booth D050 in hall C5 you can talk to our experts about important news and the latest trends in this field.

More than 450 stores now entrust us with their post-purchase communication. Among them are Lidl, MediaMarktSaturn and IKEA, which have already achieved success through improved customer communication. While Lidl has 12 percent larger shopping carts, MediaMarktSaturn has increased its sales and brand interaction

Internet World Expo Expert Blog


On the Internet World Expo expert blog, we also explain how to improve the customer experience in e-commerce.

Want to book an appointment with us in advance? Perfect! Then you can do that HERE easily and quickly.

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Create new reasons for people to love your brand. Build standout post-sales experiences tailored to your customers. Deliver personalized touch points that grab attention and spark loyalty.

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