Inside parcelLab: Thiago im Job-Interview

Inside parcelLab: Thiago im Job-Interview
Published on: Jan 27, 2020
Updated: Aug 18, 2022


The most important at a glance

Name: Thiago Tausendfreund

Age: 25 years

Position at parcelLab: Solution Architect (Sales)

Origin: Freystadt

1. Briefly tell us what your usual working day at parcelLab looks like?

I come into the office in the morning and first make a quick round, exchanging a few words with one or two colleagues. After that, I grab some cereal and my morning coffee - and off I go to work. I spend most of the day on the phone with potential customers, preparing offers or contracts, giving presentations and dealing with any concerns our existing customers may have. Every now and then I go to trade fairs/events or have an appointment directly with the customer.

2. What does your professional career look like?

After school, I did an apprenticeship as a wholesale and foreign trade merchant in a plumbing and heating wholesaler and then worked for 2.5 years in customer recovery for Telefónica Deutschland. Here I finally decided for myself that I wanted to continue working in sales in the future. After my time at Telefónica, I took part in further training to become a business administrator and a business economist before I finally arrived at parcelLab.

3. What do you like most about parcelLab and your job?

I get to learn a lot of new things and just love selling our innovative solution to potential customers.

4. What do you think makes parcelLab unique?

I can't imagine working at any other company. During my time at parcelLab, I have already been able to learn an enormous amount. Every day there is something new, because no two days are the same. There are new challenges every day, which you can master on your own or together in a team. You grow with your tasks and the company. This development happens at an incredible speed.  

5. What are the characteristics of the perfect parcelLab applicant?

The perfect parcelLab employee should be able to work independently as well as in a team. In addition, it is important that he also fits well into the team in human terms.

6. how would you describe the working atmosphere at parcelLab?

I find that the working atmosphere at parcelLab is usually relatively relaxed. You can organize your day freely and arrange your work yourself. Now and then, of course, there are times when things get a bit busier - but that has never been a problem.

7. What has been your favorite moment at parcelLab so far? And why?

In the 3.5 years I've been here, I've had so many great moments. That's why I just can't pin it down, because there are so many good memories. I look forward to going to work every morning (yes, even on Mondays!).

8. What qualities and strengths have you been able to add during your time at parcelLab?

I have become much more confident in dealing with customers - whether in person or over the phone. In addition, I can now better empathize with my customers and their processes as well as problems. This helps me to perfectly adapt our solution to the customers' needs.

9. What makes Munich so attractive to you?

Munich is simply a very beautiful city. Its proximity to the mountains is ideal for skiing and motorcycling. Otherwise, there is always something to do in Munich. For all sports or event enthusiasts (Tollwood, Wiesn, etc.) there is something suitable here. Otherwise, you can just sit in a beer garden or on the banks of the Isar River. Munich simply has the perfect mix of tranquility and hustle and bustle.

10. How would you spend your perfect weekend?

There I have no clear preferences, because I usually do what I feel like. No matter if it's a relaxing or eventful weekend. As long as the right people are there, everything is good.

11. What three words would your colleagues use to describe you?

Head of Lunch

Would you also like to become a part of the parcelLab team? Then just apply to join us! Here you can find our job postings.


Join us in creating an outstanding customer experience. We look forward to hearing from you!

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