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      pL Convert

      Provide a predictive delivery date that reduces customer uncertainty.

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      Keep your customers informed with hyper-personalized communications.

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      pL Retain

      Uplevel your returns, warranty, and exchange process.

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      Platform Overview

      Do more with your data by leveraging our flexible and intuitive data model.

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    H&M: Ending the experience gap in global delivery

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    by Industry Fashion & Luxury Electronics & Media Furniture & Appliances Cosmetics & Beauty Toys, Hobbies, & DIY Food & Personal Care
    by Use case WISMO/WISMR Returns Management Cross-sell & Upsell Increase Conversions Post-Purchase Improve Customer Experience
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    BOSE: Our customer focus resulted in an email open rate of 79%

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Products

Products

  • parcellab convert
    pL Convert

    Provide a predictive delivery date that reduces customer uncertainty.

  • parcellab Engage
    pL Engage

    Keep your customers informed with hyper-personalized communications.

  • retain
    pL Retain

    Uplevel your returns, warranty, and exchange process.

platform

  • Overview
    Platform Overview

    Do more with your data by leveraging our flexible and intuitive data model.

Solutions
by Industry Fashion & Luxury Electronics & Media Furniture & Appliances Cosmetics & Beauty Toys, Hobbies, & DIY Food & Personal Care
See all industries
by Use case WISMO/WISMR Returns Management Cross-sell & Upsell Increase Conversions Post-Purchase Improve Customer Experience
Case Studies
Resources
Resource Center

Discover the latest resources for Post Purchase, Returns and and eCommerce.

Blog

Read the latest industry trends, thought leadership, and best practices.

Research
Research

Dive into insights about the post-purchase experience, returns, and more.

Webinars

Explore webinar replays and recorded event sessions.

In The Media

Check out our latest media mentions.

Events

Join us at an upcoming event.

Press

Find out what's new at parcelLab.

Company
About

Learn more about parcelLab and our vision.

Careers

Unlock your potential by joining the post-purchase market leader.

Culture and Principles

Discover our core values.

Leadership

Meet the people who lead parcelLab.

Partners

How to locate or become a parcelLab partner.

Contact Us

Let us know how we can help you.

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Resource type

Blog Press In the Media Research Webinars

Date

Category

Woman on laptop registering a return for a purse via a returns portal
Blog
How to Recover Revenue This Peak Season
Angus Knights

Angus Knights

September 13

branded order tracking
Blog
Guide to Branded Tracking Pages
Parcellab_Glyph_RGB_Blue

parcelLab Team

August 28

shipping notifications
Blog
Guide to Shipping Notifications
Parcellab_Glyph_RGB_Blue

parcelLab Team

August 28

Bringen Sie ihre Sendungsverfolgung auf Erfolgskurs
Blog
Guide to Order Status Pages
Parcellab_Glyph_RGB_Blue

parcelLab Team

August 28

August Product Innovations - parcelLab Portal
Blog
August Product Innovations – parcelLab Portal
Tinka Carrick

Tinka Carrick

August 23

Peak Season 2023: Is Your Post-Purchase Experience Ready?
Blog
Peak Season 2023: Is Your Post-Purchase Experience Ready?
Anna Lapezo

Anna Lapezo

August 2

luxury brands ecommerce experience guide
Blog
Luxury Brands Ecommerce Experience Guide: How to Create High-End Shopping Experiences Online
Anna Lapezo

Anna Lapezo

July 3

ecommerce marketing automation
Blog
Your Complete Guide to Ecommerce Marketing Automation: What Modern Brands Need to Know
Anton Eder

Anton Eder

June 29

how to reduce ecommerce business expenses
Blog
How to reduce ecommerce business expenses
Tobias Buxhoidt

Tobias Buxhoidt

June 22

how to reduce luxury ecommerce returns
Blog
How to Reduce Luxury Ecommerce Returns: A Guide for High-End Retailers
Anna Lapezo

Anna Lapezo

June 19

best cross-sell and upsell tools for ecommerce
Blog
Best cross-sell and upsell tools for ecommerce
Sidra Berman

Sidra Berman

June 15

what is post purchase evaluation
Blog
What is post-purchase evaluation?
Anna Lapezo

Anna Lapezo

June 12

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WISMO/WISMR Returns Management Cross-Sell & Upsell Increase Conversions Post-Purchase Improve Customer Experience

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