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Whitepaper Global Mehr Studien Die Auswirkungen von Covid-19 auf die Customer Experience im E-Commerce Das Whitepaper geht der Frage nach, warum die Customer Experience für den Onlinehandel gerade jetzt oberste Priorität haben sollte und bietet 8 Tipps zur Verbesserung.
Der Einfluss von Covid-19 auf die Kundenerfahrung im E-Commerce Unser Whitepaper erklärt, warum die Erfahrung für E-Commerce-Händler an erster Stelle stehen sollte, und bietet 8 Tipps, um sie zu optimieren. Was ist Kundenerfahrung?
Erkunden Sie die Unterschiede und Ergänzungen zwischen Kundenerfahrung und Kundenservice. Warum ist das Kundenerlebnis heute so wichtig?
Wie können Sie das Kundenerlebnis als Hebel für Ihren E-Commerce nutzen, wenn die Zahl der Online-Einkäufe explodiert ist? 8 Tipps, um Ihre Kundenerfahrung zu verbessern
Warum Sie in das Kundenerlebnis investieren sollten und 8 Tipps und bewährte Verfahren für Ihre Projekte. Jeder Händler, egal in welcher Branche, möchte sichergehen, dass das Kundenerlebnis auch im Post-Sales-Bereich so großartig wie möglich ist. Wenn dieses verbessert wird, erhöht das die Wahrscheinlichkeit, dass Kunden wiederkommen und erneut einkaufen. Wenn es Experten wie parcelLab auf dem Markt gibt, die dieses Problem mit minimalen Ressourcen lösen können, macht es Sinn, dafür eine Partnerschaft einzugehen und den Kunden einen unmittelbaren Nutzen zu bieten.
Warum parcelLab? Unsere Plattform bildet einen Data Hub, über den Marken ihre gesamte Kundenkommunikation in ihrer Corporate Identity aufbauen und steuern können. Mithilfe unserer Technologie können Marken all ihre Post-Sales-Prozesse in eine personalisierte, lückenlose, einheitliche Kundenerfahrung verwandeln. Die Plattform ist vollständig individualisierbar und lässt sich dadurch genau an die jeweiligen Anforderungen deiner Marke anpassen – für ein einzigartiges und herausragendes Kundenerlebnis.
Für Marken ergeben sich dadurch zusätzliche Möglichkeiten, langfristige Kundenbeziehungen aufzubauen. Mit parcelLab / Für deine Kunden werden langweilige Logistikprozesse in Glücksmomente verwandelt.
Entdecke, wie unsere Plattform deine Customer Experience verbessert.
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