---
title: Bring your own AI
url: "https://parcellab.com/copilot/bring-your-own-ai/"
type: Page
date_published: "2026-11-14T17:53:27+00:00"
date_modified: "2026-11-14T17:55:34+00:00"
description: "Connect Claude, ChatGPT or any MCP client to your parcelLab account: look up orders, check messages and draft changes with your own login and permissions."
---

Bring your own AI

# Bring parcelLab into your own AI assistant

Connect Claude, ChatGPT or any MCP client to your parcelLab account. Look up orders, check why a message went out and draft changes to your order tracking page or returns portal, with your own login and permissions.

[Connect in Claude](https://claude.ai/customize/connectors/id/parcellab)

[Read the setup guide](https://docs.parcellab.com/docs/developers/agents/mcp-server)

Claude

ChatGPT

Any MCP client

parcelLab MCP server

Orders

Look up status and tracking

Messages

Trace why one went out

Order tracking page

Draft changes

Returns portal

Draft changes

## Where you can connect parcelLab

We are listing parcelLab in every AI marketplace. Claude, ChatGPT and the official MCP registry are live; the next three are in review.

 [Available

### Claude

Connector directory

 ](https://claude.ai/customize/connectors/id/parcellab) 

 [Available

### ChatGPT

ChatGPT apps

 ](https://chatgpt.com/plugins/plugin_asdk_app_6aee4f70a9e08191916c6a517b1f75b1) 

 [Available

### MCP Registry

The official registry of MCP servers

 ](https://registry.modelcontextprotocol.io/?q=parcellab) 

 [Available

### Any MCP client

Claude Code, Cursor, VS Code and others, with the server URL

 ](https://docs.parcellab.com/docs/developers/agents/mcp-server) 

 [In review

### Microsoft Copilot

Agent store

 ](#) 

 [In review

### Gemini

Google’s assistant

 ](#) 

 [In review

### Grok

xAI’s assistant

 ](#) 

 [Coming soon

### Salesforce

AgentExchange

 ](#) 

## What your assistant can do

It works with the same configuration you see in the parcelLab app, through your own account.

### Answer order questions

Look up the status of an order or tracking number, and trace why a message was or was not sent.

### Change your setup

Draft changes to journeys, messages, order tracking pages and returns portals. You see the difference against the live version before anything is published.

### Explain parcelLab

Search the parcelLab documentation from the chat, so the assistant can explain a setting before it changes it.

- Signs in with your parcelLab login, single sign-on included
- Sees only the accounts you belong to
- Drafts first: nothing goes live until you approve the publish
- Your user rights decide what it can create and publish

Try asking

Which parcelLab account am I connected to?

List my returns portals and tell me which ones are published.

Why did order 12345 not get a shipping confirmation email?

Show the delay messages we send, with their subject line per language.

## Connect in three steps

1

### Turn on AI features

An admin enables the OpenAI opt-in for your account under Admin > Accounts.

2

### Add parcelLab to your assistant

In Claude, open Settings > Connectors and connect parcelLab. In any other client, add the server URL.

3

### Sign in and approve

Your assistant opens the parcelLab login. Sign in, approve the access and ask which account you are connected to.

Server URL

```
https://agents.parcellab.com/admin/mcp/
```

Claude Code

```
claude mcp add --transport http parcellab \
  https://agents.parcellab.com/admin/mcp/
```

[Read the MCP guide](https://docs.parcellab.com/docs/developers/agents/mcp-server)

For developers

## Build your integration with a coding agent

The parcelLab integration skill gives Codex and Claude Code a map of the v4 API: order feeds, delivery estimates, order status, returns and size guidance. It reads the live OpenAPI specification before it writes code, and suggests the embedded order tracking page and returns portal before a custom build.

[API reference](https://api.parcellab.com/v4/docs/)

[Developer docs](https://docs.parcellab.com/docs/developers)

Install the skill in your project

```
npx skills add https://product-api.parcellab.com \
  --skill parcellab-v4-integration --agent codex claude-code
```

Then ask your agent

```
Use parcellab-v4-integration to add order and
shipment updates to this application.
```

Keep API tokens in your application’s secret store.

## See parcelLab in your own assistant

We set it up with your team and your AI tools.

[Book a demo](https://parcellab.com/book-a-demo-platform-tour/)

[Explore Copilot](https://parcellab.com/copilot/)