News

News about parcelLab, events, fairs and our customers.

parcelLab CEO featured on The Retail Focus podcast

parcelLab CEO featured on The Retail Focus podcast

Last week, our founder and CEO, Tobi Buxhoidt, was interviewed on The Retail Focus Podcast. The episode focused on post-sales communication in e-commerce. Listen to the episode to find out why retailers should take control of their end-to-end customer experience.  ...

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Our Shopify integration is available now

Our Shopify integration is available now

Our integration with Shopify gives customers access to more features within our platform. Plus, it makes it easier for businesses to get started with us. Particularly for online stores that don't have dedicated development teams, it's never been easier to connect with...

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parcelLab featured in Farfetch Investor Report

parcelLab featured in Farfetch Investor Report

Farfetch announced their third quarter 2020 results on 12th November 2020. We're delighted to see parcelLab featured in the report, following a successful pilot of our platform in Germany and the Middle East. Speaking about the overall results, José Neves, Farfetch...

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We’re pleased to announce our expansion into Asia

We’re pleased to announce our expansion into Asia

Until recently, we have worked with over 500 leading brands in Europe and North America.  However, due to increasing demand in the market, we have expanded our offering to support forward-thinking online businesses in Asia. This enables our existing and new customers...

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Celebrating 5 years of parcelLab!

Celebrating 5 years of parcelLab!

5 years ago our founders Anton Eder, Tobias Buxhoidt and Julian Krenge founded the idea of ​​parcelLab. What's happened since then? How has the company developed from a start-up helping retailers improve their post-purchase customer journeys to the...

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Webinar: Creating a holistic customer experience

Webinar: Creating a holistic customer experience

In our joint webinar, Solvemate - a popular service automation provider - will join parcelLab - the world's leading Operations Experience Management (OXM) platform, to discuss how businesses can deliver a seamless customer experience: from first contact, through to...

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We’re attending The eTailing Summit 2020

We’re attending The eTailing Summit 2020

This unique event is designed to establish strong corporate relationships. After carefully matching suppliers with delegates, The eTailing Summit arranges and hosts their introductions. As well as attending, parcelLab is a Silver Partner of the event...

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