Blog

News and insight into the world of shipping, technology and e-commerce.

Hotel Chocolat sends bespoke delivery updates via their app

Hotel Chocolat sends bespoke delivery updates via their app

Hotel Chocolat is a well-loved luxury British chocolatier and cacao grower. Recently, the team has seen a huge increase in demand on their online store. As a result, Hotel Chocolat has partnered with leading Operations Experience Management platform, parcelLab, to...

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3 things you can expect at OX Fest ’21

3 things you can expect at OX Fest ’21

OX Fest '21 is an event designed for ecommerce brands, but we will be welcoming speakers from a range of industries. And that is for one simple reason: to share knowledge and expertise from inside and outside the ecommerce sphere to enhance best-in-class...

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Hotel Chocolat puts customers first post-purchase

Hotel Chocolat puts customers first post-purchase

Hotel Chocolat, luxury British chocolatier and cacao grower, has partnered with leading Operations Experience Management platform, parcelLab, to elevate the online customer experience, in response to the changing consumer behaviors and significant shift to e-commerce...

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6 CX events and webinars to attend in 2021

6 CX events and webinars to attend in 2021

We’ve rounded up some of the best opportunities to learn, network, and be inspired in 2021. These CX events and webinars cover everything you need to know, from the latest tech developments to new ideas and industry challenges.  Our list of the top CX events for 2021...

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10 health and beauty industry experts to follow in 2021

10 health and beauty industry experts to follow in 2021

The health and beauty industry has changed beyond recognition in the past couple of years. We’ve gone from legacy brands to e-commerce start-ups; product development happening behind closed doors to new DTC brands building in public. And part of that opening up is due...

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Taking time off is essential, no matter your job title

Taking time off is essential, no matter your job title

Tobias Buxhoidt is parcelLab's founder and CEO. Since launching parcelLab alongside co-founders Anton Eder and Julian Krenge six years ago, the platform has grown exponentially. Now supporting 500 brands across the world, and employing 100+ team members in over 20...

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Get to know the parcelLab team on our sixth birthday

Get to know the parcelLab team on our sixth birthday

Although it is hard to believe, we're celebrating our sixth birthday at parcelLab this week. So much has changed in those six years! The parcelCrew now has over 100 employees from 20+ countries. We now support over 500 brands from around the world to keep them closer...

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