Carrier Integration and Management
Deliver a seamless, consistent post-purchase customer experience regardless of where a package starts and ends its journey.Book a Demo
World-Wide Carrier Coverage to Scale Your Brand
We’re already integrated with the world’s leading carriers, two-person handling companies and freight forwarders. We’ve matched and standardized data across our extensive network. So, brands and retailers can deliver a seamless, consistent post-purchase customer experience regardless of where a package starts its journey – warehouse, manufacturer, third-party logistics company or retail store.
Need a New Carrier? No Problem.
Every carrier that provides tracking data can be integrated with parcelLab. We’ve got a structured, repeatable process. It starts with checking carrier interface options and capabilities, then setup and a quick performance check. Only minimal support is needed from brands, and we can onboard most new carriers in less than four weeks.
No Maintenance or Management Required
Don’t waste resources keeping carrier data connections running. We’ve got a whole team of data experts who manage all our carrier interfaces. They watch for data changes and handle interpretation and matching. They also maintain load balancing and detect latency issues, so carrier data issues never cause customer communication challenges.
Consistent tracking experience
Give customers the same post-purchase experience across carriers and borders.
Flexible ways to connect carrier data
Choose the best integration option: API, webhook, or file-based transfers.
parcelLab is already integrated with hundreds of carriers around the globe with new integrations added weekly.
Dedicated carrier team
Maintains integrations and data for consistent and clear communications.
Carrier performance analytics
Leverage reporting across carriers and regions for full logistics transparency.
Easy Carrier Integration
Get up and running with new carriers in no time.
Book a Demo
Learn how you can accelerate and improve your post-purchase processBook a Demo