How our Series C investment will accelerate Operations Experience Management

If you would have told me six years ago when, along with my talented co-founders Tobias Buxhoidt and Anton Eder, I took the first steps to creating our business, that we’d be sharing the news that our Operations Experience Management platform received $112m in Series C funding, I’m not sure I would have believed you.

Don’t get me wrong, we always had great belief in what were doing and we always had the determination to do something amazing. But this is an achievement that truly blew me out of the water.

It goes without saying that this amount of investment is an outstanding achievement. I’m so proud of everyone that made this happen. We have come a long way from our first shoebox office. We now have teams of passionate, ambitious people across Munich, Paris, London and New York. And with this investment, we’re ready to grow. We’re ready to scale up our business into new markets and redefine e-commerce everywhere with the power of Operations Experience Management.

 

On a personal level, this investment kind of reaffirms what we have known for years. Operations Experience Management is the next big thing. The next buzzword, the next trend, the new focus – whatever you want to call it. In the last five years, the team have gone through early phases of defining the scope of Operations Experience, identifying best practices, researching and perfecting the platform. Now, we’re ready to take it to the next level.

As CTO, I can’t wait to expand the capabilities of our Operations Experience Management platform, moving into new domains that allow us to work closer with our customers than ever before. Doing this will allow us to ensure outstanding delivery quality for our customers every time. More specifically, I can’t wait to develop new functionalities to our solution that our customers have been asking for. We’re already moving full steam ahead with our customers, but this gives us the resources to pick up even more pace. And it means we can invest more into the US market – an area I know we are all really excited to expand into.

I’d also like to say how grateful I am to Insight Partners, who led this fundraising round. Additionally, to new investors Endeit as well as our existing investors, Capnamic Ventures and Coparion, who continue to provide invaluable support. I can speak for the whole team when I say we appreciate your ongoing backing of our vision! We’re ready to smash our goal of bringing people and brands closer together.

… and now, we’re ready to party.

Prost!

Want to know more?

To find out how we secured an $112 million investment into our leading Operations Management Platform, and how we plan to help more brands deliver a seamless experience, read our press release.

About the Author: Julian
Julian is a founder and CTO of parcelLab. He built our product from the ground up, and he works hard to make it better every day. When he’s not taking care of our customers, you can find him riding his bike around Munich, walking his dog Willow, or enjoying a nice hot espresso.